We value your satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, please review our refund policy below:
Eligibility for Refunds
- Refunds are only applicable for defective or damaged products.
- To be eligible, you must notify us within 7 days of receiving the product by contacting info@aqsamperfumes.com.
Refund Process
- Send an email to info@aqsamperfumes.com with your order details and a description of the issue.
- Attach clear images of the damaged or defective product for verification.
- Upon approval, we will initiate a refund or replacement as per your preference.
Conditions for Refunds
- Products must be unused, in their original packaging, and include all accompanying materials.
- Shipping charges are non-refundable unless the return is due to our error.
Refund Timeline
- Refunds will be processed within 7-10 business days after approval and will be credited to the original payment method.
Non-Refundable Items
- Opened or used products.
- Products returned after 7 days of delivery.
For any queries related to shipping or refunds, please contact us at info@aqsamperfumes.com.
